GCH Co. Privacy Policy
1. Information We Collect
A. Personal Information (PII) :
- Name, email address, phone number, and home address.
- Membership details, service address, and payment method.
- Preferences and communications you submit.
B. Usage & Technical Data
- IP address, device type, browser, operating system.
- Analytics data collected via cookies and Google Analytics.
- Interaction details when contacting or using the Site.
2. How We Use Your Information
- To deliver Services: scheduling visits, coordinating payments, and support.
- To communicate with you: email, SMS, or calls regarding service updates.
- For marketing purposes (optional): newsletters, promotions — you may opt out anytime.
- To improve our offerings: via insights from usage analytics.
- For legal compliance and dispute resolution.
3. Cookies & Tracking Technologies
- We use cookies and analytics tools (e.g., Google Analytics) to improve Site performance and understand user behavior.
- These tools do not identify you personally.
- You may disable cookies via your browser settings, but this may affect functionality.
4. Sharing Your Information
We may share your information with:
- Service Providers (e.g., Stripe, Mailchimp) to support operations
- Licensed subcontractors as needed for membership services
- Legal authorities if required by law, subpoena, or investigation
- Prospective business buyers, if GCH Co. is sold or merges
- Aggregate, anonymized data that does not identify you individually
We do not sell or rent your personal data to third parties.
5. Your Rights & Choices
- You may access, correct, or request deletion of your data by contacting us at info@homebygch.com
- You can opt out of marketing emails or SMS messages at any time.
- You can withdraw consent for data processing (if applicable), subject to legal and contractual obligations.
6. Data Retention
- We retain your information only as long as needed to fulfill service delivery, billing, legal compliance, or legitimate business purposes.
- If you cancel your membership, we may retain data for up to 7 years for tax or legal compliance.
7. Children’s Privacy
- Our Services are not directed to children under 13.business purposes.
- We do not knowingly collect information from individuals under 13.
- If you believe we have inadvertently stored such information, please contact us and we will promptly delete it.
8. Policy Updates
- We may update this Policy periodically.
- All updates will be posted on this page with the date of last revision.
- If there is a material change in how we process your data, we will notify you via email if consent is required.