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GCH Co. Cancellation Policy

Minimum Commitment for New Memberships

All new memberships are subject to a 3-month minimum commitment.
Cancellations requested before the completion of the initial 3 months will not be processed.

After the 3-month period, you may cancel your membership at any time per the terms below.

Cancellation Policy

To cancel your membership, written notice must be submitted via email to info@homebygch.com at least 15 days prior to your next billing date.

Example:
If your billing date is October 1, your cancellation request must be received by September 15 to avoid being charged for the next month.

Cancellations submitted after the cutoff will apply to the following billing cycle.
Your access to membership services continues through the end of the final paid period.

Termination for Non-Payment

If your membership is terminated due to non-payment, a reinstatement fee may apply should you wish to reactivate your membership.

Refund Policy

We do not offer refunds for:

  • Partially used billing periods
  • Services already rendered
  • Missed cancellations due to late notice

Exceptions may be granted at our sole discretion, in the case of:

  • Service-level failures
  • Unresolvable technical issues

Refund requests must be submitted in writing within 3 business days of the service date.

Renewals & Auto-Billing

Unless canceled in writing, your membership will automatically renew at the end of each billing cycle.
Your payment method on file will be charged on the renewal date.
To update your payment method, please contact us prior to your next billing cycle.

Service Plan Modifications

Requests to upgrade, downgrade, or change your membership must be submitted at least 15 days before the next billing period.
Changes will apply to the following billing cycle.

Additional Disclaimers

  • GCH Co. is not responsible for pre-existing conditions or damage discovered after membership activation.
  • All tools, filters, and supplies are included unless otherwise specified.
  • Service areas and offerings may vary depending on plan and location.